AM
Amanda M

1 reviews | Active since Nov 2010

20 Feb 2017, 15:18

Sales department very aggressive

<p>Hi there, </p> <p> </p> <p>I would like to put in a complaint regarding your call center. My cellphone rang and once again it was your call centre. Very politely as I have said before to you guys, "Thanks I'm not interested" normally your staff would be very polite in return and say thank you and hang up, but this time I was met with an enraged caller who demanded from me how rude I was being for saying i'm not interested (which is my right to do) He then proceeded for the next few minutes to berate and lecture me on phone call etiquette. I will never sign a contract with you guys after this and will be seeking legal advice. </p> <p> </p> <p>Kind Regards,</p> <p>Amanda </p>

0
Replies (2)
Mondo
Mondo's reply20 Feb 2017, 15:25
Official

Good day Amanda,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

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Mondo
Mondo's reply24 Feb 2017, 16:46
Official

Hello Amanda. Kindly note that your details have been successfully added to our DNC list. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***