1 reviews | Active since Oct 2016

09 Jul 2018, 16:46

Rude Sales Representative

I received a call from a female salesperson who said she was from this company and they got my name and number from Telkom. She offered me a 2G deal after I told her I wasn't interested she dropped the call without saying anything further. Teach your call centre agents proper phone etiquette you don't just drop the call on a potential client.

0
Replies (2)
Mondo
Mondo's reply10 Jul 2018, 10:57
Official

Good day Sinayo

Apology for the delay in response. We will be in contact with you shortly to better understand your experience.

Kind regards

Mondo Team

Best regards,

Mondo
Mondo's reply10 Jul 2018, 13:50
Official

Good Day Sinayo,

As per our conversation, we apologize for the agents behaviour.

The query has been dealt with accordingly.

Regards,

Mondo Team

Best regards,