NM
Nathaniel M

1 reviews | Active since Dec 2018

13 Feb 2023, 11:52

Rude agent

They sold me a contract which was nice and i have accepted. However, they sent another agent to contact me for other offers not related to the initial product which I have rejected, yet this agent insisted on and was very rude while we argued about me not wanting this product. Im still irritated and wish that I had not taken the initial deal.

0
Replies (1)
Mondo
Mondo's reply13 Feb 2023, 11:57
Official
Hi Nathaniel,

Thank you for reaching out to us.

We do apologize for the level of service that you received.

Kindly note that we have raised the above concern to the relevant department and this will be addressed accordingly.

Case No: RCO347431

Regards,

The Mondo Team