ZM
Zanele M
1 reviews | Active since Apr 2022
09 Apr 2022, 15:17
Router nightmare
I took a router with them, the router was faulty, I took it to an MTN store, I haven't received feedback if its fixed or not, I then opted to cancel, I have been calling and writing emails with no assistance and they expect to get their monthly payments, their services are pathetic, I definitely regret this
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
04 May 2022, 15:01Hi Zanele,
Please note that your MTN cancellation is currently in-progress.
Once we receive an update from the MTN Cancellations Team, we will advise you accordingly.
Regards,
The Mondo Team
Please note that your MTN cancellation is currently in-progress.
Once we receive an update from the MTN Cancellations Team, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply04 May 2022, 15:01
Official
Hi Zanele,
Please note that your MTN cancellation is currently in-progress.
Once we receive an update from the MTN Cancellations Team, we will advise you accordingly.
Regards,
The Mondo Team
Please note that your MTN cancellation is currently in-progress.
Once we receive an update from the MTN Cancellations Team, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's replyOfficial
16 Nov 2022, 10:45Good Day Zanele,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply16 Nov 2022, 10:45
Official
Good Day Zanele,
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN line has been cancelled and deactivated.
As per the MTN system, credit was passed to your MTN account.
Cancellation Reference Number: SR# ***
Credit Reference Number: SR# ***
Adjustment Number: MC***
You may contact the MTN Accounts Dept. on *** for assistance regarding your credit/account.
Due to the above, your query will now be closed.
We do apologize for the delay and inconvenience caused, however, thank you for allowing us to look into your query.
Have a great day further.
Regards,
The Mondo Team