MT
Moegamad T
1 reviews | Active since Aug 2021
24 Aug 2021, 12:57
*******
They offered me a deal..but I never got what they had promised now I'm in between them and MTN. DATA DEALS NOT GETTING ALL MY DATA.
Helpful (0)
Replies (2)0
Replies (2)Mondo's replyOfficial
25 Aug 2021, 13:03Hi Moegamad,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132728
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132728
Regards,
The Mondo Team
Mondo's reply25 Aug 2021, 13:03
Official
Hi Moegamad,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132728
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132728
Regards,
The Mondo Team
Mondo's replyOfficial
27 Aug 2021, 11:37Hi Moegamad,
Trust you are well.
As discussed with Nicole, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply27 Aug 2021, 11:37
Official
Hi Moegamad,
Trust you are well.
As discussed with Nicole, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that an investigation has been logged to have the sale call recording assessed.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
