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Replies (1)Mondo's replyOfficial
31 Jan 2022, 13:17Hi Zinhle,
Trust you are well.
Thank you for taking the time to write to us about your experience regarding your Telkom delivery.
Kindly note that your order was delayed due to stock constraints and we do apologize for the level of service which you have received.
Due to the inconvenience caused, we will compensate you for 1 month subscription.
You may email us with your Bank Statement or Bank Confirmation Letter, in order for us to pass a credit into your account.
Case No: RCO177277
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your experience regarding your Telkom delivery.
Kindly note that your order was delayed due to stock constraints and we do apologize for the level of service which you have received.
Due to the inconvenience caused, we will compensate you for 1 month subscription.
You may email us with your Bank Statement or Bank Confirmation Letter, in order for us to pass a credit into your account.
Case No: RCO177277
Regards,
The Mondo Team
Mondo's reply31 Jan 2022, 13:17
Official
Hi Zinhle,
Trust you are well.
Thank you for taking the time to write to us about your experience regarding your Telkom delivery.
Kindly note that your order was delayed due to stock constraints and we do apologize for the level of service which you have received.
Due to the inconvenience caused, we will compensate you for 1 month subscription.
You may email us with your Bank Statement or Bank Confirmation Letter, in order for us to pass a credit into your account.
Case No: RCO177277
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your experience regarding your Telkom delivery.
Kindly note that your order was delayed due to stock constraints and we do apologize for the level of service which you have received.
Due to the inconvenience caused, we will compensate you for 1 month subscription.
You may email us with your Bank Statement or Bank Confirmation Letter, in order for us to pass a credit into your account.
Case No: RCO177277
Regards,
The Mondo Team
