Rewardsco/ Mondo/ MTN is a ****!

I bought an MTN contract in Feb 2019. The contract amount as agreed on the phone was about R590 I got a debit order of R 1988. After weeks it was finally resolved and I was told to return the device. After finally returning the device ( MTN direct being of little to no help in this regards) I was informed, again after a few weeks/ months that my cancellation went through. Meanwhile they keep debiting my amount with this almost 4*the agreed contract amount.

The month end after they claimed that my contract was cancelled, I got a debit order ( 01 October). I e-mail, the say that the cancellation is in progress. On 01 November, I to another debit order, I call and they say it will be done "next week/ next 10 days". 12 November, I call AGAIN, this time around the guy tells me that there is no cancellation and after telling him about the e-mails I have confirming cancellation, he says that an sms will be sent to me to confirm the status of this contract. Two days later, I am still waiting for this sms.

E-mail contact person from Mondo/Rewardsco - Amanda Lubbe. Last spoke to Jason.