GD
Glenda D

1 reviews | Active since Dec 2018

21 Dec 2018, 07:56

Rewardsco misrepresent themselves

A woman called me from Rewardsco and pretended to be from MTN. She **** to me about a package offered as an upgrade and said if I didn't upgrade to this package my service will be suspended. I canceled the so-called upgrade immediately and MTN confirmed the cancellation but I have received a bill for the upgrade. Now I can't get through to Rewardsco!!!

0
Replies (2)
Mondo
Mondo's reply08 Jan 2019, 08:30
Official
Good Day Glenda,

Thank you for raising your query with us. 

Please note that we will be in contact with you shortly. 

Kind Regards, 

Mondo Team

Best regards,

Mondo
Mondo's reply14 Jan 2019, 14:43
Official
Good Day Glenda, 

As per your discussion with our consultant, your query has been resolved.

We would like to take this opportunity to sincerely apologize for all of the inconvenience caused to you thus far.

Kind Regards, 

The Mondo Team

Best regards,