Rewardsco has left a very bad taste in my mouth

I have complained about MTN but it was Rewardsco who caused all my problems. They called me as my upgrade was due for MTN. I spent a long time on the shine going through everything. I requested a Sky supreme contract for myself and a lesser contract for my daughter as upgrades. I also had two handsets which where promised within 7 days. Today is 7 days I have no head set all that I have is they have put me on the wrong contract and my daughter. I have so few minutes I cannot even call them to resolve this. Once I eventually got through I was first told they can only reverse one even though it is there fault. Come on, a business cannot operate like that. I did speak to a manager eventually but I got know reference number and he now has to ask MTN to assist who said they cannot assist me. Still I sit without any minute on my phone to make a call and they cannot tell me how long it will take to resolve. Absolutely shocking for me that they have lost my business and there seems to be zero accountability.