KM
Kgosietsile M
1 reviews | Active since Aug 2021
31 Aug 2021, 21:15
Review about Mondo,I...
Review about Mondo,I have been waiting for a report since med august for getting a wrong order...now I'm paying for something I don't even use.Greatly saddened by the service.
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Replies (3)0
Replies (3)
Mondo's replyOfficial
31 Aug 2021, 21:37Hi Kgosietsile,
Thank you for taking the time to write to us
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO133873.
Regards,
The Mondo Team
Thank you for taking the time to write to us
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO133873.
Regards,
The Mondo Team
Mondo's reply31 Aug 2021, 21:37
Official
Hi Kgosietsile,
Thank you for taking the time to write to us
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO133873.
Regards,
The Mondo Team
Thank you for taking the time to write to us
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO133873.
Regards,
The Mondo Team
Mondo's replyOfficial
15 Sept 2021, 10:32Hi Kgosietsile,
Trust you are well.
As discussed with Nicole, please note that a follow up on cancellation has been sent to Telkom.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that a follow up on cancellation has been sent to Telkom.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's reply15 Sept 2021, 10:32
Official
Hi Kgosietsile,
Trust you are well.
As discussed with Nicole, please note that a follow up on cancellation has been sent to Telkom.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Trust you are well.
As discussed with Nicole, please note that a follow up on cancellation has been sent to Telkom.
Once we receive feedback, we will advise you accordingly.
Regards,
The Mondo Team
Mondo's replyOfficial
16 Sept 2021, 11:08Hi Kgosietsile,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply16 Sept 2021, 11:08
Official
Hi Kgosietsile,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query has been resolved and will be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team