1 reviews | Active since Aug 2016

07 Jul 2017, 10:32

Requested a new contract

<p>After numerous emails send to ********** I received a call from NIVASHAN MADURAY. He was very helpful and friendly, BUT he called me on 29/06/2017 and told me I will be contacted to confirm the new contract and all my details. It is now more than a week and still nothing. If this is the way Mondo wants to do new business with potential new contracts, I see a problems for you. If Mondo does not want my business they should have said so from the start and I would have gone to someone else without any time being wasted.</p>

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Replies (3)
's update07 Jul 2017, 10:59
Reviewer Update

Mondo cutomer care just gave me a call after receiving the hello peter review and they are working on the problem. The service is getting better. They have to find out from Telkom what is going on with the application.

Mondo
Mondo's reply07 Jul 2017, 17:25
Official

Good day Peet,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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Best regards,

Mondo
Mondo's reply20 Oct 2017, 17:56
Official

Hi Peet

We have not been successful contacting you, however, we trust that your query has now been resolved.

Should you have any further queries please feel free to contact.

Regards,

Mondo Team

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Best regards,