REFUSING TO CANCEL MY CONTRACT

1. In December 2015 I agreed to take out 24 months contract @ R89.00 pm for the TAB & I agreed to the once off R99.00 fee which was successfully deducted from my account. - 2.I received the TAB - I did check the TAB which did work and that time and stored it for a XMAS gift for my daughter - 3.We were quite busy over XMAS period and hardly used the Tab - However, when we wanted to use it, the device was giving us error message \NETWORK COVERAGE NOT AVAILABLE\" - 4.I called in numerous times to both VODACOM & MONDO - both call centres tried to help me telephonically but could not and I was advised to go into my nearest TELKOM - I went on 3 different occasions to 3 different TELKOMS and each time they advised me to go back to MONDO ...- 5.On my 3rd unsuccessful attempt I decided to cancel the contract - I contacted MONDO and made arrangements for the TAB to be collected which it was - I spoke to TRISTAN and advised that I want the contract cancelled as of immediate effect. - 6.Even though I cancelled the contract