MM
MORGAN M

1 reviews | Active since Sept 2021

27 Sept 2021, 14:37

REFUND

since i lodge a complaint through hellopeter on the 20 september 2021,regarding mondo refund,i never receive any communication from them .they only reply by responding but NO TELEPHONE CALL OR EMAIL NOTHING. please customers stay -away from mondo contracts ,they treat their clients like dogs. IM VERY SAD AND SO SAD ABOUT THEIR CUSTOMER SERVICE. REFUNDS TAKES LONGER THAT PROMISE DAYS....... IM THINKING OF ORGANISING A MARCH TO THEIR OFFICES..

0
Replies (1)
Mondo
Mondo's reply27 Sept 2021, 14:55
Official
Hi Morgan,
 
Thank you for taking the time to write to us about your MTN cancellation.

Please note that a follow up on cancellation has been sent to the MTN team.

Once we receive feedback, we will advise you accordingly.
 
Your Case Number is: RCO137742
 
Regards,
 
The Mondo Team