REFUND

I HAVE TAKEN CONTRACT WITH MONDO FOR M.TN ROUTER AND SIM @ R299.00 PER MONTH.IT WAS JUNE 2021.SINCE I RECEIVED THEM THEY NEVER WORK AND EVERY DAY ,I MUST PHONED CUSTOMER SERVICE OF M.T.N COMPLAIN ABOUT THEM AND I END-UP RETURNING THEM BACK TO THEM AND ASK FOR REFUNDS OF MY MONEY BECAUSE ,THEY NEVER DEDUCT R299.00 AS PER OUR AGREEMENT ,THEY WE DEDUCTING R699.00 ALSO I NEVER USE EVEN SINGLE DATA FOR THE PAST 3 MONTHS WHEREAS THEY DEDUCT MNONEY. ITS BEEN 1 MONTH SINCE I CANCELLED THE CONTRACT AND WROTE 2 EMAILS AND 4 TIMES PHONING FOR UPDATE ON MY CANCELLATION BUT I GOT EXCUSES THAT M.T.N NEVER CANCELL MY CONTRACT,ASK WHY ?? THEY WILL FOLLOW-UP TILL TODAY.

THE MANAGEMENT AND STAFF OF MONDO GIVING THEIR CLIENTS A VERY BAD BAD SERVICE.

PLEASE REFUND ME ...........