MM
MORGAN M
1 reviews | Active since Sept 2021
25 Oct 2021, 08:38
REFUND
mondo management are useless ,its been 4 months now complain about my refunds but nothing is happening M.T..N SAYS MY ACCOUNT IS STILL ACTIVE AND THEY HAVE PROOF OF IT BECAUSE OF POOR MANAGEMENT OF MONDO TELLING CUSTOMER LIES. HOW CAN REFUNDS TAKES MONTHS WHEREAS YOU TAKE 5 MINUTES TO APPROVE A CLIENTS.THIS IS USELESS COMPANY I NEVER SEEN IN SOUTH AFRICA
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Replies (3)
Mondo's replyOfficial
25 Oct 2021, 08:44Hi Morgan,
Trust you are well.
Thank you for taking the time to write to us.
Kindly note that a refund will be processed once cancellation is done.
As per our records, a follow up on cancellation has been sent to the MTN Cancellations Team.
Case Number: RCO137742
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us.
Kindly note that a refund will be processed once cancellation is done.
As per our records, a follow up on cancellation has been sent to the MTN Cancellations Team.
Case Number: RCO137742
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply25 Oct 2021, 08:44
Official
Hi Morgan,
Trust you are well.
Thank you for taking the time to write to us.
Kindly note that a refund will be processed once cancellation is done.
As per our records, a follow up on cancellation has been sent to the MTN Cancellations Team.
Case Number: RCO137742
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us.
Kindly note that a refund will be processed once cancellation is done.
As per our records, a follow up on cancellation has been sent to the MTN Cancellations Team.
Case Number: RCO137742
We do apologize for the delay.
Regards,
The Mondo Team
MM
MORGAN M's updateReviewer Update
25 Oct 2021, 09:49HOW MANY DAYS DOES CANCELLATION IS DONE ??? AND HOW YEARS TO GET REFUND ??
I HAVE BEEN COMPLAIN FOR 4 MONTHS ??? THOSE CANCELLATION AND REFUND IS DONE ON THE SYSTEM,PLEASE DONT MAKE ME A FOOL LIKE YOU FOOL ME....
I HAVE BEEN COMPLAIN FOR 4 MONTHS ??? THOSE CANCELLATION AND REFUND IS DONE ON THE SYSTEM,PLEASE DONT MAKE ME A FOOL LIKE YOU FOOL ME....
MM
MORGAN M's update25 Oct 2021, 09:49
Reviewer Update
HOW MANY DAYS DOES CANCELLATION IS DONE ??? AND HOW YEARS TO GET REFUND ??
I HAVE BEEN COMPLAIN FOR 4 MONTHS ??? THOSE CANCELLATION AND REFUND IS DONE ON THE SYSTEM,PLEASE DONT MAKE ME A FOOL LIKE YOU FOOL ME....
I HAVE BEEN COMPLAIN FOR 4 MONTHS ??? THOSE CANCELLATION AND REFUND IS DONE ON THE SYSTEM,PLEASE DONT MAKE ME A FOOL LIKE YOU FOOL ME....
Mondo's replyOfficial
25 Oct 2021, 16:35Good day,
Please note that you will receive a call within tomorrow regarding your query.
Regards,
The Mondo Team
Please note that you will receive a call within tomorrow regarding your query.
Regards,
The Mondo Team
Mondo's reply25 Oct 2021, 16:35
Official
Good day,
Please note that you will receive a call within tomorrow regarding your query.
Regards,
The Mondo Team
Please note that you will receive a call within tomorrow regarding your query.
Regards,
The Mondo Team