Received the best service from one of Mondo Staff.

Nxumalo/Khumalo/Hlumalo.

Honestly just slipped my mind the Gentlemans' name. But he has been by far the best employee for customer care. This man deserves a senior promotion. I have made like at least 35 calls to Mondo, trying to solve one major issue. Been 2 months now and still no help. Only after phoning today and receiving help form this gentleman do I get the help I desperately needed. He helped me with a cancelation that MTN was charging me 16000 rand + for a device I did not have, and that was cancelled within the cooling off period.

This gentleman took his time to listen to me, understand and followed up thoroughly until the end of the call.

Other employees would have put their phone down on me as they usually do.