JV
Juan V
1 reviews | Active since Aug 2021
04 Aug 2021, 18:16
Really ****ty
1st mistake mondo. 2nd mistake Telkom. Worst decision to make.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
04 Aug 2021, 19:52 Hi Juan,
Thank you for taking the time to write to us regarding your contract.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129587.
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your contract.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129587.
Regards,
The Mondo Team
Best regards,
Mondo's reply04 Aug 2021, 19:52
Official
Hi Juan,
Thank you for taking the time to write to us regarding your contract.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129587.
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your contract.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO129587.
Regards,
The Mondo Team
Best regards,
Mondo's replyOfficial
12 Aug 2021, 16:08Hi Juan,
Thank you for chatting to our consultant.
As discussed the query has not been found in your favor.
Please contact Telkom Direct with regards to the billing query raised.
Your query will be closed on Mondo's side.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Thank you for chatting to our consultant.
As discussed the query has not been found in your favor.
Please contact Telkom Direct with regards to the billing query raised.
Your query will be closed on Mondo's side.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Best regards,
Mondo's reply12 Aug 2021, 16:08
Official
Hi Juan,
Thank you for chatting to our consultant.
As discussed the query has not been found in your favor.
Please contact Telkom Direct with regards to the billing query raised.
Your query will be closed on Mondo's side.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Thank you for chatting to our consultant.
As discussed the query has not been found in your favor.
Please contact Telkom Direct with regards to the billing query raised.
Your query will be closed on Mondo's side.
Should you have any further queries please feel free to call or email our team.
Regards,
The Mondo Team
Best regards,