Re : Review 2021/01/22 Upgrade with false pretenses

Hi Kim good day to you.

Unfortunately I can't say it's a good day for me !!!

When I said ( I hope this is not going to create confusion was from past EXPERIENCE because i know and, I also mentioned ...Life taught me... )

I received an sms from Vodacom this morning Sunday 2021/01/31 saying the following : " Dear subscriber, Your alternate number for notifications has been deleted ".

I found that unusual so I called Vodacom, consultant name Nokuzola who incidentally is a very charming Lady, Thank you Nokuzola. only to find out that the upgrade went ahead and I'm now on a Smart + TOPUP FURTHERMORE IT WAS THE VERY SAME CONSULTANT, JOE ????

He misrepresented himself and the company he's part of !!!

I don't want this package at all !!!

PLEASE REVERT ANY CHANGES TO WHAT IT PREVIOUSLY WAS !!!

You guys are destroying my life !!!

I ended up with more than 90 minutes of airtime disappearing !!!

ALL MY AIRTIME LOST !!!

I DO NOT WANT THIS UPGRADE AT ALL !!!

HOW MUCH MORE TIME AM I GOING TO WASTE WITH THIS MATTER???

PLEASE SORT THIS OUT ONCE AND FOR ALL !!!

MONDO NOW HAS TO COMPENSATE ME FOR ALL THIS TIME !!!

To summarize Mondo : Your worst case scenario x 10 + stress, irritation, sleepless nights to the power of 100 !!!