YJ
Yentl J
1 reviews | Active since Mar 2018
07 Sept 2021, 20:23
Quick to make a sale!
You sold me a Telkom internet package deal without even checking if I have network access. Months later, and I was held liable to pay for your mistake. It took months to cancel as Telkom's service is even worse then yours!
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Replies (1)
Mondo's replyOfficial
07 Sept 2021, 20:27 Hi Yentl ,
Thank you for taking the time to write to us about your Telkom Account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO135261
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom Account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO135261
Regards,
The Mondo Team
Mondo's reply07 Sept 2021, 20:27
Official
Hi Yentl ,
Thank you for taking the time to write to us about your Telkom Account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO135261
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom Account.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO135261
Regards,
The Mondo Team