CS
Charlene S
1 reviews | Active since Jan 2018
09 Dec 2021, 15:25
Query lodged 1 December
Well 8 days later and still no feedback. I totally withdraw my praise for Amelia. All the same, so nice on the phone but absolutely no feedback. Beyound poor service
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
09 Dec 2021, 15:29Good day,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160312
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160312
Regards,
The Mondo Team
Mondo's reply09 Dec 2021, 15:29
Official
Good day,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160312
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO160312
Regards,
The Mondo Team
CS
Charlene S's updateReviewer Update
09 Dec 2021, 20:48Many thanks. I really appreciate your response and look forward to resolving this issue
CS
Charlene S's update09 Dec 2021, 20:48
Reviewer Update
Many thanks. I really appreciate your response and look forward to resolving this issue
Mondo's replyOfficial
10 Dec 2021, 09:01Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's reply10 Dec 2021, 09:01
Official
Good day,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team