SP
Sue P

1 reviews | Active since Oct 2017

04 Oct 2017, 14:16

Promises and Lies

Promises to resolve the cancellation of my contract still not delivered on. No contact or response from this company even though a senior customer services agent promised to me by Kim Pillay yesterday........still waiting. They wont even take calls. A word of caution to any MTN, Vodacom or Telkom customer, find out who is doing you upgrade or sale if it is Mondo or Rewardsco - BEWARE!!

0
Replies (2)
Mondo
Mondo's reply04 Oct 2017, 16:03
Official

Good day Sue,

Thank you for raising your query with us.

As per our records, an update was provided to you earlier in the day.

One of our senior consultants will be in contact with you shortly to assist you.

Kind Regards,

The Mondo Team

***

Mondo
Mondo's reply07 Nov 2017, 11:04
Official

Hello Sue,

Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved.

We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care

***