MN
MATLAKALA N

1 reviews | Active since Jan 2022

31 Jan 2022, 12:43

Products not activated till this date

The Telkom router and phone they delivered on the 21st January 2022 is still not activated, i called them several times but no help. I don't think i will recommend them to any1

0
Replies (2)
Mondo
Mondo's reply31 Jan 2022, 12:56
Official
Good day Matlakala,
 
Thank you for taking the time to write to us about your Telkom activation query.

We sincerely apologize for the level of service you have received.
 
As per our records, an urgent activation request has been sent to the Telkom activations team.

Once your activation is done, you will be notified.
 
Your Case Number is: RCO177258
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply01 Feb 2022, 10:52
Official
Hi Matlakala,

Trust you are well.
 
We have found that your Telkom activation was done.

Your query is resolved and will be closed.

Thank you for allowing us to look into your query.

Please call or email us if you have any further queries.

Regards, 
 
The Mondo Team