KR
Kashmeera R
1 reviews | Active since Feb 2015
17 Feb 2016, 12:27
product sold is not what was discussed
I took out a contract with Mondo a sales company part of Telkom. The contract discussed with the sales rep was that we would be able to call any telkom mobile number as well as any telkom landline number up to 59 minutes per call unlimited calls for the day to these two number specified above, however upon receiving my packaging and activating with Telkom yesterday. I know find out this is not the case. Not happy as this is not what was sold to me initially!!!!
Helpful (0)
Replies (2)0
Replies (2)Mondo's replyOfficial
17 Feb 2016, 14:01Hello KANZEE,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Mondo's reply17 Feb 2016, 14:01
Official
Hello KANZEE,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Mondo's replyOfficial
14 May 2016, 10:50Hello KANZEE,
Thank you for allowing us to investigate and resolve your query.
As per your discussion with Kimona, your query has been resolved.
We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
Mondo's reply14 May 2016, 10:50
Official
Hello KANZEE,
Thank you for allowing us to investigate and resolve your query.
As per your discussion with Kimona, your query has been resolved.
We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
