1 reviews | Active since Apr 2013
Port problems with Telkom simcards
<p>Upon signing up for my new Telkom Mobile accounts, I was told that I would be able to Port my existing pre-paid numbers to the new Telkom sim cards. This seemed to be a bigger task than I was made to believe it would be. After contacting Mondo and Telkom, I was ready to just cancel the subscribtions and send back the sim cards. But Nivashan Maduray from Mondo (and myself via Telkoms facebook page) communicated my unhappiness with Telkom and asked that port be done by a specific date and time. I am happy to say that the outcome has been positive. The Port is done and Nivashan from has followed up with me to make sure that everything was done. The customer service has been alot better than what I have experienced anywhere in a long time. Thank you.</p>
Hi Janine,
Thank you for taking the time to post a compliment on the service you received from Nivashan.
Here at Mondo we pride ourselves in providing consistent WORLD CLASS SERVICE to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
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Best regards,
Hi Janine,
Thank you for taking the time to post a compliment on the service you received from Nivashan.
Here at Mondo we pride ourselves in providing consistent WORLD CLASS SERVICE to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
Best regards,
