TN
Thembi N

1 reviews | Active since Feb 2019

27 Feb 2019, 11:43

Poor Service , No Delivery

App**** for a laptop contract with MTN by Mondo 2 weeks back Was promised that my laptop would be delivered 3-10 working days Still haven't received it & when I contact them , I can't get through to them

0
Replies (2)
Mondo
Mondo's reply27 Feb 2019, 11:46
Official
Good Day Thembi,

Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency and will be in contact with you shortly.

Kind Regards, 

Mondo Team
Mondo
Mondo's reply28 Feb 2019, 16:33
Official
Good Day Thembi,

As per your discussion with our consultant, your application was unsuccessful due to documentation not provided.

You may apply online after 30 days for a new contract.

Thank you for allowing us to assist with your query.

Kind Regards, 

Mondo Team