Poor service from Rewardsco

Good day.

I am extremely upset with the service I have received from Rewardsco.

I was sold an upgrade by a consultant last Monday. And promised delivery in 3 days. The device was supposed to have come with a some sort of smart watch and a R500 voucher.

I called in yesterday to find out where my delivery is, and was told to contact DSV myself. This is not customer service.

I then contacted dsv and was told that delivery takes up to 14 days.

I am not in the country for much longer as I work out side of SA.

Dsv managed to get my delivery done late yesterday afternoon. But to my surprise, no smart watch or voucher.

I will be coming in to rewards co soon.

I’m in utter disgust. I should have just walked into an Mtn store where I have never had a problem to do an upgrade.

Regards.

D Mahadew ********** 478