MG
Msizi G
1 reviews | Active since Nov 2019
22 Jul 2022, 11:01
Poor Service From MTN - Props to Vasigan Naidoo though for helping
The service I received from Mondo was extremely poor. After many attempts of calling to get the account close for a 5G router, that never worked in my estate. This went on for 7 months. I was being billed every single month for a service that I didnt even download a kilobyte of data. I am extremely disappointed at MTN. I will not use the service again. I had spoke to over 7 people and I was not helped.
This rating is specifically for Vasigan Naidoo (Manager) who managed to cancel my account and I am now waiting for a refund.
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Replies (1)Mondo's replyOfficial
22 Jul 2022, 11:04Hi Msizi,
Trust you are well.
Thank you for posting a compliment on the services you received from Vasigan.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
Trust you are well.
Thank you for posting a compliment on the services you received from Vasigan.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
Mondo's reply22 Jul 2022, 11:04
Official
Hi Msizi,
Trust you are well.
Thank you for posting a compliment on the services you received from Vasigan.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
Trust you are well.
Thank you for posting a compliment on the services you received from Vasigan.
Should you require further assistance, please contact our Customer Service team.
Have a great day.
Regards,
The Mondo Team
