MG
Msizi G

1 reviews | Active since Nov 2019

22 Jul 2022, 11:01

Poor Service From MTN - Props to Vasigan Naidoo though for helping

The service I received from Mondo was extremely poor. After many attempts of calling to get the account close for a 5G router, that never worked in my estate. This went on for 7 months. I was being billed every single month for a service that I didnt even download a kilobyte of data. I am extremely disappointed at MTN. I will not use the service again. I had spoke to over 7 people and I was not helped.

This rating is specifically for Vasigan Naidoo (Manager) who managed to cancel my account and I am now waiting for a refund.

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Replies (1)
Mondo
Mondo's reply22 Jul 2022, 11:04
Official
Hi Msizi,

Trust you are well.

Thank you for posting a compliment on the services you received from Vasigan.

Should you require further assistance, please contact our Customer Service team. 

Have a great day.
 
Regards,
 
The Mondo Team