TM
Thabang M

1 reviews | Active since Oct 2022

28 Oct 2022, 10:57

Poor service

I've since been waiting for my application to be processed. When I track the application it shows that I've been pre-approved but the device has not been received

0
Replies (2)
Mondo
Mondo's reply28 Oct 2022, 11:19
Official
Hi Thabang,

Thank you for taking the time to write to us about your MTN application.

We do apologize for the delay and miscommunication.

Please note that we have escalated your query to the relevant department. Once we receive an update, we will advise you accordingly.

Case No: RCO288272

Regards,

The Mondo Team
Mondo
Mondo's reply16 Jan 2023, 13:50
Official
Hi Thabang,

Trust you are well.

Please note that due to a failed delivery attempt, your order was returned to the MTN warehouse.

Due to the above, the application was cancelled.

Should you require a deal, you may apply online or at your nearest MTN store.

Your query will now be cancelled.

Have a lovely day further.

Regards,

The Mondo Team