CB
Chino B
1 reviews | Active since Dec 2021
03 Dec 2021, 19:31
Poor service
The service is poor I’ve been calling for my contract to get cancelled for the past 4 months. I don’t understand why it’s taking so long.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
03 Dec 2021, 19:35Hi Chino ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO158303
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO158303
Regards,
The Mondo Team
Mondo's reply03 Dec 2021, 19:35
Official
Hi Chino ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO158303
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO158303
Regards,
The Mondo Team
Mondo's replyOfficial
30 Dec 2021, 13:15Hi Chino,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Mondo's reply30 Dec 2021, 13:15
Official
Hi Chino,
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN cancellation has been done.
Your query will now be closed.
We do apologize for the delay and inconvenience caused.
For further enquiries, you may contact our Customer Service Team.
Regards,
The Mondo Team