AO
Annie O

1 reviews | Active since Jan 2013

01 Jan 2021, 07:19

Poor service

Terrible service from people obviously targeting us through MTN . MTN will get a bad name

0
Replies (2)
Mondo
Mondo's reply01 Jan 2021, 07:45
Official
Hi, 

We have received your query.

Kindly note that one of our dedicated consultants will be in contact with you during business hours.

Regards 
The Mondo Team 
Mondo
Mondo's reply04 Jan 2021, 08:44
Official
Good day Annie, 

Thank you for taking the time to write to us.

As discussed with our consultant, please note that you may go in to an MTN store and request for an upgrade to be processed on the previous one.

MTN will log a service request to waive the early upgrade charges.

Your query is now resolved and will be closed.

Should you have any further queries please feel free to call or email us.

Regards 

Mondo Team