NC
Nicole C
1 reviews | Active since Jan 2019
03 Jan 2022, 17:18
Poor service at its BEST!!!
Honestly the worse experience ever. From empty promises to *********** staff. How do you run a business by letting your customers down????
It's either you can provide a service or not!
And problem solving is non existent!
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
03 Jan 2022, 19:40Hi Nicole,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166023
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166023
Regards,
The Mondo Team
Mondo's reply03 Jan 2022, 19:40
Official
Hi Nicole,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166023
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO166023
Regards,
The Mondo Team
Mondo's replyOfficial
04 Jan 2022, 15:25Hi Nicole,
Trust you are well.
Please note that your query has been escalated to the relevant department.
Once we receive feedback, you will be advised accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your query has been escalated to the relevant department.
Once we receive feedback, you will be advised accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Mondo's reply04 Jan 2022, 15:25
Official
Hi Nicole,
Trust you are well.
Please note that your query has been escalated to the relevant department.
Once we receive feedback, you will be advised accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team
Trust you are well.
Please note that your query has been escalated to the relevant department.
Once we receive feedback, you will be advised accordingly.
We do apologize for the delay and inconvenience caused.
Regards,
The Mondo Team