Poor service and Incompetence.

After 30 days of waiting for a device to be delivered and speaking to an agent who had confirmed that delivery takes up to no more than 10 days I don't know what more there is to do. We've called countless times over the course of the past four weeks, we've received two SMSs about 'delayed delivery'. There is so much back and forth between Mondo sales agents and courier guys, its just unacceptable. All I would like, is to have my device delivered in the time frame stipulated. Let me not get started on the service I was met with during an online chatbot of sorts when trying to resolve this matter before making it known that I was coming here.