PL
Paseka L

1 reviews | Active since Oct 2018

18 Dec 2019, 21:14

Poor service and false advertising

I have purchased a telkom contract from mondo communications the problem is when I told them that there is no telkom signal where I stay they told me to check within 7 if not working Im entitled to cancel the whole transaction. I did that but to my surprise they debited 243.60 from my accounts and the same month again they debited 893.40 and again 248.60 in three weeks.what annoyed is the simcard are block I didn't used them at all but money is deducted into my account

0
Replies (2)
Mondo
Mondo's reply19 Dec 2019, 08:34
Official
Good Day Paseka, 
Thank you for raising your query with us. 

Please note that we are attending to your query with the utmost urgency. 

Kind Regards, 

Mondo Team 
Mondo
Mondo's reply19 Dec 2019, 16:54
Official
Good Day Paseka, 
Please note that your contract has been successfully cancelled and your query is resolved.

Should you have any further queries please feel free to email us.

Kind Regards, 

Mondo Team