NK
Noluthando K
1 reviews | Active since Aug 2018
23 Mar 2022, 11:57
Poor service
The service there is poor. No communication unless you call in. My 1st application was canceled without even my knowledge. When you call in there's always system issues. The consultant there hang up or transfer you from one another . This is not professional
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
23 Mar 2022, 12:00Hi Noluthando ,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO201436
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO201436
Regards,
The Mondo Team
Mondo's reply23 Mar 2022, 12:00
Official
Hi Noluthando ,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO201436
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO201436
Regards,
The Mondo Team
Mondo's replyOfficial
06 Apr 2022, 10:03Hi Noluthando,
Trust you are well.
Please note that your MTN application has been canceled as requested.
Kindly note that your query will now be closed.
For further inquiries, please contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application has been canceled as requested.
Kindly note that your query will now be closed.
For further inquiries, please contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply06 Apr 2022, 10:03
Official
Hi Noluthando,
Trust you are well.
Please note that your MTN application has been canceled as requested.
Kindly note that your query will now be closed.
For further inquiries, please contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your MTN application has been canceled as requested.
Kindly note that your query will now be closed.
For further inquiries, please contact our Customer Care Team.
Regards,
The Mondo Team