pM
phindile M
1 reviews | Active since Feb 2018
08 Feb 2023, 12:58
POOR SERVICE
Till today, Am still waiting for my device ,,I app**** in January 2023 , MONDO is making excuses for stock unviability issues. they should stop taking applications till this issue is sorted out.
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
08 Feb 2023, 13:40Good day Phindile,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO342403
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO342403
Regards,
The Mondo Team
Mondo's reply08 Feb 2023, 13:40
Official
Good day Phindile,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO342403
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO342403
Regards,
The Mondo Team