AG
Albert G
1 reviews | Active since Dec 2010
18 Jan 2022, 11:23
Poor service
Concerns raised are not addressed in timely manner.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
18 Jan 2022, 11:27Good day Albert,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171137
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171137
Regards,
The Mondo Team
Mondo's reply18 Jan 2022, 11:27
Official
Good day Albert,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171137
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171137
Regards,
The Mondo Team
AG
Albert G's updateReviewer Update
18 Jan 2022, 11:36This has been ongoing since last year and no closer to resolution. Mondo did not provide me with what you promised. And now I am paying for something which I cannot use. The irritation is that there is no progress on the matter.
AG
Albert G's update18 Jan 2022, 11:36
Reviewer Update
This has been ongoing since last year and no closer to resolution. Mondo did not provide me with what you promised. And now I am paying for something which I cannot use. The irritation is that there is no progress on the matter.
Mondo's replyOfficial
18 Jan 2022, 12:54Good day,
We do apologize for the inconveniences caused.
Kindly note that we are currently looking into your query.
Regards,
The Mondo Team
We do apologize for the inconveniences caused.
Kindly note that we are currently looking into your query.
Regards,
The Mondo Team
Mondo's reply18 Jan 2022, 12:54
Official
Good day,
We do apologize for the inconveniences caused.
Kindly note that we are currently looking into your query.
Regards,
The Mondo Team
We do apologize for the inconveniences caused.
Kindly note that we are currently looking into your query.
Regards,
The Mondo Team