KM
Khutso M
1 reviews | Active since Aug 2021
07 Aug 2021, 13:31
Poor service
I have not been responded so i will neva recommend mondo to any1
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
07 Aug 2021, 15:50Hi Khutso,
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129842
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129842
Regards,
The Mondo Team
Mondo's reply07 Aug 2021, 15:50
Official
Hi Khutso,
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129842
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you during business hours.
Your Case Number is: RCO129842
Regards,
The Mondo Team
Mondo's replyOfficial
10 Aug 2021, 08:32Hi Khutso,
Please note that our team has communicated with you that we have escalated your voucher query to the relevant department.
We haven't received feedback yet however we did advise that priority should be placed on this.
We will revert with feedback.
Regards,
The Mondo Team
Please note that our team has communicated with you that we have escalated your voucher query to the relevant department.
We haven't received feedback yet however we did advise that priority should be placed on this.
We will revert with feedback.
Regards,
The Mondo Team
Mondo's reply10 Aug 2021, 08:32
Official
Hi Khutso,
Please note that our team has communicated with you that we have escalated your voucher query to the relevant department.
We haven't received feedback yet however we did advise that priority should be placed on this.
We will revert with feedback.
Regards,
The Mondo Team
Please note that our team has communicated with you that we have escalated your voucher query to the relevant department.
We haven't received feedback yet however we did advise that priority should be placed on this.
We will revert with feedback.
Regards,
The Mondo Team
Mondo's replyOfficial
12 Aug 2021, 14:23Hi Khutso,
Please note that our team has attempted contacting you with no success.
Kindly note that the team has confirmed that the voucher was sent to your phone on 05-08-2021.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
We will revert with feedback.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with no success.
Kindly note that the team has confirmed that the voucher was sent to your phone on 05-08-2021.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
We will revert with feedback.
Regards,
The Mondo Team
Mondo's reply12 Aug 2021, 14:23
Official
Hi Khutso,
Please note that our team has attempted contacting you with no success.
Kindly note that the team has confirmed that the voucher was sent to your phone on 05-08-2021.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
We will revert with feedback.
Regards,
The Mondo Team
Please note that our team has attempted contacting you with no success.
Kindly note that the team has confirmed that the voucher was sent to your phone on 05-08-2021.
Your query is resolved and will be closed.
Please call or email us if you have any further queries.
We will revert with feedback.
Regards,
The Mondo Team