LK
Lungelo K

1 reviews | Active since Jan 2022

24 Jan 2022, 17:20

Poor service

My order was not what I requested. I'm told to contact them after I have received what I didn't order. 🚮🚮

0
Replies (2)
Mondo
Mondo's reply24 Jan 2022, 17:25
Official
Good day,

Thank you for taking the time to write to us about your contract query. We sincerely apologize for the level of service you have received. 

Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 

Your Case Number is:  RCO174227 

 Regards, The Mondo Team
Mondo
Mondo's reply27 Jan 2022, 16:25
Official
Hi Lungelo,

Trust you are well.

Please note that your MTN order has been returned and has been cancelled.

Your query will now be closed.

For further enquiries, you may contact our Customer Care Team.

Regards,

The Mondo Team