MC
Miehleketo C
1 reviews | Active since Jan 2022
21 Jan 2022, 11:49
Poor service
Terrible service, app**** for an upgrade two weeks ago didn't get any feedback on progress, you have to constantly call in, was promised a reply a day ago why don't I have the device yet, I was approved on the 3rd already
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
21 Jan 2022, 12:00Good day Miehleketo,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171964
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171964
Regards,
The Mondo Team
Mondo's reply21 Jan 2022, 12:00
Official
Good day Miehleketo,
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171964
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO171964
Regards,
The Mondo Team
Mondo's replyOfficial
26 Jan 2022, 15:37Hi Miehleketo,
Trust you are well.
Please note that your order has been approved and has been dispatched to DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your order has been approved and has been dispatched to DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply26 Jan 2022, 15:37
Official
Hi Miehleketo,
Trust you are well.
Please note that your order has been approved and has been dispatched to DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your order has been approved and has been dispatched to DSV couriers.
DSV couriers will be in contact with you in order to set an appointment for delivery.
We do apologize for the delay.
Regards,
The Mondo Team