JN
JOSEPH N
1 reviews | Active since Feb 2012
10 Nov 2022, 09:28
Poor Service
I app**** for a contract. I received a call and got placed on hold and then the line disconnected. No one bother to call me back even. My name is Joseph Noah
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
10 Nov 2022, 09:40Good day Joseph,
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO299196
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO299196
Regards,
The Mondo Team
Mondo's reply10 Nov 2022, 09:40
Official
Good day Joseph,
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO299196
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO299196
Regards,
The Mondo Team
JN
JOSEPH N's updateReviewer Update
10 Nov 2022, 15:07I'm still waiting on someone to call me
JN
JOSEPH N's update10 Nov 2022, 15:07
Reviewer Update
I'm still waiting on someone to call me
Mondo's replyOfficial
11 Nov 2022, 14:31Hi Joseph,
Trust you are well.
Thank you for taking my call.
As per our telephonic discussion, please note that your application was unsuccessful due to the MTN minimum requirements.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further and a great weekend ahead.
Regards,
The Mondo Team - Nicole
Trust you are well.
Thank you for taking my call.
As per our telephonic discussion, please note that your application was unsuccessful due to the MTN minimum requirements.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further and a great weekend ahead.
Regards,
The Mondo Team - Nicole
Mondo's reply11 Nov 2022, 14:31
Official
Hi Joseph,
Trust you are well.
Thank you for taking my call.
As per our telephonic discussion, please note that your application was unsuccessful due to the MTN minimum requirements.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further and a great weekend ahead.
Regards,
The Mondo Team - Nicole
Trust you are well.
Thank you for taking my call.
As per our telephonic discussion, please note that your application was unsuccessful due to the MTN minimum requirements.
You may reapply for a deal after 90 days.
We do apologize for the inconvenience caused.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further and a great weekend ahead.
Regards,
The Mondo Team - Nicole