LM
Luwie M
1 reviews | Active since Dec 2023
14 Dec 2023, 14:29
Poor Service
Very unhappy with the level of professionalism from this company. App**** for a contract with them and they tried to deliver however the Biometricts did not work. They said they will arrange manual delivery. i have been waiting for a week and when i call in they keep telling me the same story and someone has even changed my name on the order to someone else.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Dec 2023, 20:45 Hi Luwie,
Thank you for taking the time to write to us about your MTN delivery.
We are terribly sorry for the inconvenience and frustration this has caused.
Your MTN delivery query has been escalated to DSV and you will be contacted for manual delivery once it has been authorized.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery.
We are terribly sorry for the inconvenience and frustration this has caused.
Your MTN delivery query has been escalated to DSV and you will be contacted for manual delivery once it has been authorized.
Regards,
The Mondo Team
Mondo's reply14 Dec 2023, 20:45
Official
Hi Luwie,
Thank you for taking the time to write to us about your MTN delivery.
We are terribly sorry for the inconvenience and frustration this has caused.
Your MTN delivery query has been escalated to DSV and you will be contacted for manual delivery once it has been authorized.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN delivery.
We are terribly sorry for the inconvenience and frustration this has caused.
Your MTN delivery query has been escalated to DSV and you will be contacted for manual delivery once it has been authorized.
Regards,
The Mondo Team
Mondo's replyOfficial
04 Jan 2024, 09:07 Hi Luwie,
Thank you for reaching out to us.
As per the system your MTN order was delivered and successfully activated.
Due to the above your query is now closed and should you require further assistance please contact our customer care service.
Regards,
The Mondo Team
Thank you for reaching out to us.
As per the system your MTN order was delivered and successfully activated.
Due to the above your query is now closed and should you require further assistance please contact our customer care service.
Regards,
The Mondo Team
Mondo's reply04 Jan 2024, 09:07
Official
Hi Luwie,
Thank you for reaching out to us.
As per the system your MTN order was delivered and successfully activated.
Due to the above your query is now closed and should you require further assistance please contact our customer care service.
Regards,
The Mondo Team
Thank you for reaching out to us.
As per the system your MTN order was delivered and successfully activated.
Due to the above your query is now closed and should you require further assistance please contact our customer care service.
Regards,
The Mondo Team