LG
Lulamile G
1 reviews | Active since Apr 2019
07 Oct 2021, 11:08
Poor Service
They made me pay for my account via them not to Telkom. Them when I call them for reconnection they say they don't deal with billing. It's the second time I am having a poor service from this company. Their things are not in order.
Helpful (0)
Replies (1)0
Replies (1)
Mondo's replyOfficial
07 Oct 2021, 11:13 Hi Lulamile,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO141742
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO141742
Regards,
The Mondo Team
Mondo's reply07 Oct 2021, 11:13
Official
Hi Lulamile,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO141742
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO141742
Regards,
The Mondo Team