MT
Method T

1 reviews | Active since Jan 2023

20 Jan 2023, 06:53

Poor service

I am failing to make payments which was not deducted from my account and thata realy bad on my side because i will be charged while i have been trying with no help from mondo. The service is poor

0
Replies (2)
Mondo
Mondo's reply20 Jan 2023, 09:04
Official
Good day Method T,
 
Thank you for taking the time to write to us about your query.

We sincerely apologize for the level of service you have received.

We will get one of our Customer Care Consultants to contact you and assist with your query.

Reference number: RCO334139
 
Regards,
The Mondo Team
Mondo
Mondo's reply30 Jan 2023, 14:03
Official
Hi Method,

Trust you are well.

Upon viewing our records, we have found that this is related to billing, therefore, you may contact Telkom at 081180 for further assistance regarding your account.

Your query will be closed.

Have a lovely day further.

Regards,

The Mondo Team