Poor service

Item: Mondo
Rating: 2
Author: danie S

I app**** for a contract they got there admin phone was delivered a week ago and still my sim isn't activated I made a call on Friday and was told it will be activated by end of business but still not working

Helpful (0)

Replies (1)

Mondo's replyOfficial

07 Mar 2022, 13:03

Hi Danie,

Trust you are well.

Thank you for taking the time to write to us about your Telkom activation query.

We do apologize for the delay.

Please note that your Telkom activation has been complete.

Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.

Your query will now be closed.

Case No: RCO194577

Should you require further assistance, please contact our Customer Service team.

Regards,

The Mondo Team

Mondo's reply07 Mar 2022, 13:03

Official