1 reviews | Active since Oct 2016

17 Oct 2016, 15:04

POOR SERVICE

<p>Good day it a 3rd week now i received my router but still my sim card is not activated, called the call centre i didnt go through even once, i called someone at their offices( ********** 082) who wanted to refer me to the call centre i told her i've been struggling to get through. She said she will send through my details for activation im still waiting and i will be paying for something im not even enjoying using im real dissapointed and warning anyone who purchases mobiles devices through them to watch out what a BAD SERVICE</p>

0
Replies (3)
Mondo
Mondo's reply17 Oct 2016, 15:16
Official

Good day WNF,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

***

Best regards,

's update18 Oct 2016, 12:01
Reviewer Update

Thank you so much to Jonathan he real know what a good customer service is mysim was activated immediatetly and they are refunding me my administration fee i paid, im a happy customer. Thank you

Mondo
Mondo's reply11 Jan 2023, 14:20
Official


Best regards,