IB
Ina B

1 reviews | Active since Sept 2016

05 Sept 2016, 14:30

Poor service

<p>I have been trying since 26 July to cancel a contract with Mondo Telkom. Left messages they rep**** twice email and phone but since I have heard nothing from them. In the meantime they just keep deducting payment from cheque account after the tablet has been returned. I AM DISGUSTED!!!</p>

0
Replies (2)
Mondo
Mondo's reply05 Sept 2016, 15:35
Official

Good day Ina,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

**********

Mondo
Mondo's reply07 Oct 2016, 12:28
Official

Hello Ina,

Thank you for allowing us to investigate and resolve your query. As per your discussion with our consultant, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***.