JE
Julia E

1 reviews | Active since Jun 2016

08 Jun 2016, 08:16

Poor service

<p>Not getting service, unable to escalate bad and poor service, *********** call centre that cannot provide information on query logged. Spoke to a Christi, web chat to Amica and investigation officer Geraldine/Gelatine. All *********** and not providing feedback. This is unacepptable and poor services. Would not advise anyone to ever make use of their service. ***</p>

0
Replies (3)
Mondo
Mondo's reply09 Jun 2016, 12:29
Official

Hello Julia,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care
***

Mondo
Mondo's reply15 Sept 2016, 16:05
Official

Hello Julia, Thank you for allowing us to investigate and resolve your query. As per your discussion with Lezerene and Roland, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***

Mondo
Mondo's reply21 Dec 2022, 11:56
Official