HH
Hlai H
1 reviews | Active since Jan 2022
04 Jan 2022, 22:01
Poor service
Poor service its been 3 months now they are failing to resolve a mistake made by one of their consultants
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
05 Jan 2022, 08:16Good day Hlai,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Case No: RCO166555
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Case No: RCO166555
Regards,
The Mondo Team
Mondo's reply05 Jan 2022, 08:16
Official
Good day Hlai,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Case No: RCO166555
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Case No: RCO166555
Regards,
The Mondo Team
Mondo's replyOfficial
27 Jan 2022, 10:22Hi Hlai,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply27 Jan 2022, 10:22
Official
Hi Hlai,
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation has been done.
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team