NS
Nonkululeko S
1 reviews | Active since Jan 2020
22 Dec 2021, 14:17
Poor poor service Zandile Shezi
They called me and offered me Data parkage that was November 17, i havent received my parkage they say they are out of stock question is how do you sell something you do not have in stock, i just spoke to Zandile Shezi who seems to know nothing only that they are out of stock I asked her who can i speak to about this she said no one. I asked you dont have a manager she said his in the meeting and i didnt buy that.
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Nonkululeko S's updateReviewer Update
22 Dec 2021, 14:21They are very quick to ask if you want to cancell, and the useless whatsapp number
NS
Nonkululeko S's update22 Dec 2021, 14:21
Reviewer Update
They are very quick to ask if you want to cancell, and the useless whatsapp number
Mondo's replyOfficial
22 Dec 2021, 14:30Good day Nonkululeko,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163952
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163952
Regards,
The Mondo Team
Mondo's reply22 Dec 2021, 14:30
Official
Good day Nonkululeko,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163952
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO163952
Regards,
The Mondo Team