1 reviews | Active since Apr 2017
Poor Customer Service and *********
<p>After 2 months of waiting for a devices and continueos calls to them to get updates, they tell me i will not get my device anymore. They are so quick to get their admin fee but they give you the run-around when it comes to service delivery. They claim to be Telkom and Vodacom partners but all they do is drag the brands down with them. if anyone gets a call from them, tell them to ****-off. I WANT MY MONEY BACK MUTHA****AZ.</p>
Good day Nyiko,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Nyiko,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello Mondo
Thank you so much for working on my query. i got the device and everything is all good. Thanks to Kim for everything she did to assist me, she should get a raise because she handled this situation like a rock-star. in future you should try to handle things better by capturing the right information and being as transparent as possible.
Thanks again.
Hello Mondo
Thank you so much for working on my query. i got the device and everything is all good. Thanks to Kim for everything she did to assist me, she should get a raise because she handled this situation like a rock-star. in future you should try to handle things better by capturing the right information and being as transparent as possible.
Thanks again.
Hello Nyiko, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Nyiko, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***